6 Tips of How Men & Women Communicate Differently In Business

Different approaches should be taken when marketing products or services to a man when compared to a woman. As they say that men are from mars and women from Venus!  Both of them think very differently and hence, different communication methods are required.

For example, when a man decides to buy a car he looks out for the latest model, speed, mileage, etc. But when a woman goes out to buy a car, her primary motivator is an emotional one - she will choose a car depending on the colour, its usage, the feel of the vehicle. Because the male and female psychology differ so much, the way you communicate is essential if you want them to relate to your business, products or services.

Here are 6 tips for both men and women on how to communicate effectively with the opposite sex in business:

Tip 1 for men communicating with women:

Women are better listeners and they will analyze each spoken word. A lot of emotion should be involved in the talking, because women are drawn to emotions immediately and then the facts - it's the other way around for men.

Tip 2 for women communicating with men:

When women talk together in business they tend to ease into a business meeting/conversation with more social interaction and personal details, followed by the business element/sales pitch.  Whereas men are far eager to get straight down to business talk - they conclude the business element first, and then chat about their social/family elements at the end.

Tip 3 for men communicating with women:

Next important point is that women tend to have a greater capability of multi-tasking. They will be able to listen as well as read your manual/leaflet at the same time.  Don't stop talking or take this as them 'tuning out' they're still listening to every word you're saying!

Tip 4 for women communicating with men:

Men tend to lack the same level of multi-tasking as women, so when discussing business with a man - keep to point and  stop speaking immediately if he becomes distracted. Also, try not to cut across/interrupt a man whilst he's speaking (men talking to men in a professional environment rarely do this in conversation - they take turns! Women can have 3 different conversations taking place all at the same time, with loads of interruptions and interaction - that's bliss to them!).

Tip 5 for men communicating with women:

A Woman can easily express how much she has followed an explanation without even speaking a single word! Her facial expressions will tell it all. Read her expressions as well as her words.  Whereas men will use words as a primary communication method - if they don't understand something they'll use words to express it, whereas a woman might just LOOK puzzled.

Tip 6 for women communicating with men:

Men may be able to understand a product by drawing the outline of the product using a simple pen and paper. Men have a good capability of visualizing the three dimensional images of the product which is being referred to. Generally, women are not so good this. To present a clear picture/photograph, the sample or the actual product would be a much better idea.

To learn more about communication techniques and how to put the passion into your business and personal life, please visit: http://www.kiss-creative.co.uk

Saying It With Colour

Have you ever considered the importance of color in branding? Color plays a huge role in memory recall. It stimulates all the senses, instantly conveying a message like no other communication method.

Choosing the right dominant color for your brand is crucial. This color should appear on all your promotional material. Following is the most common impression each color conveys:

Blue: Cool blue is perceived as trustworthy, dependable, fiscally responsible and secure. Blue is an especially popular color with financial institutions.

Red: Red activates your pituitary gland, increasing your heart rate and causing you to breathe more rapidly. Count on red to evoke a passionate response.

Green: In general, green connotes health, freshness and serenity. Deeper greens are associated with wealth or prestige, while light greens are calming.

Yellow: In every society, yellow is associated with the sun. It communicates optimism, light and warmth. Certain shades seem to motivate and stimulate creative thought and energy. The eye sees bright yellows before any other color, making them great for point-of-purchase displays.

Purple: Purple is a color favored by creative types. It evokes mystery, sophistication, spirituality and royalty. Lavender evokes nostalgia and sentimentality.

Pink: Hot pinks convey energy, youthfulness, fun and excitement. Dusty pinks appear sentimental. Lighter pinks are more romantic.

Orange: Cheerful orange evokes exuberance, fun and vitality. Orange is viewed as gregarious and often childlike. Lighter shades appeal to an upscale market. Peach tones work well with health care, restaurants and beauty salons.

Brown: This earthy color conveys simplicity, durability and stability. Certain shades of brown, like terracotta, can convey an upscale look.

Black: Black is serious, bold, powerful and classic. It creates drama and connotes sophistication. Black works well for expensive products, but can also make a product look heavy.

White: White connotes simplicity, cleanliness and purity. The human eye views white as a brilliant color, so it immediately catches the eye in signage. White is often used with infant and health-related products.

For more great Marketing tips and advice: http://www.kiss-creative.co.uk

Recognising Your Target Market

Achieving good sales is the ultimate target of any firm. Many criteria, such as competitive pricing, near perfect product, reaching out to correct audience and motivational advertising, are responsible for this and should be dealt with in marketing.

First things first, all the efforts will go futile if the correct audience is not recognized. It is the major factor in getting abundant sales, because the right customers aren't targeted, they won't buy the product. The right customers are known as targeted customers or niche market, those who will be happy to buy products that fulfill their needs and is also less pricey.

Small businesses shouldn't fear competition with large companies as they produce products considering a bigger spectrum, which sometimes won't be customer specific as the products are more generalized and they don't much care about the competition they might get from others. This gives an opportunity to the smaller firms to produce products, which can cater to the need of a section of people whose needs aren't met specifically by the large companies.

Although it seems like a silly question, but firstly, a firm should understand who are the people they want to target. The success lies behind understanding this, which requires thorough research and analysis. Various factors must be considered. The age group is the first factor, whether the product will be useful to babies or children or teenagers or youngsters or middle aged or old. Sometimes there is a possibility that the product will cater to the needs of all age groups. Next thing to consider is gender. Marital status, occupation, ethnic background, health status, income status, education, hobbies, etc., are some of the factors that should also be pondered upon.

After decided upon the customer group to be targeted, the benefits that can be provided by the product to this group should be jotted down. A thorough examination of the service or product should be done for this purpose. If there is sufficient time, a survey can be conducted on the current customers and pose them with questions like what they liked in the products they are using, anything discomfort they are facing, do they want anything to be changed to make the product better, etc.

After making a list of all the benefits, thought should be applied to which of these benefits will actually help the targeted audience. Make a short list of the benefits that will be advantageous and send it to the marketing department. It can surely help in their marketing plan and can boost up sales.

Internet has made reaching out to the targeted customers can be very easy. Search engines can be utilized to the maximum extent for this purpose. The thing to be exactly searched can be typed as a keyword or search phrase in the search engines and the results brought on the first three pages will be of great value. But lots of time and investment is involved in this process, as different keywords will fetch different search results. So efforts should be made to finally get what is desired.

Next best thing is reaching out by newsletters and ezines. Many ezines are related to marketing, finance, shopping, Internet, etc. A number of ezines websites can be found in an ezines directory, which even contains the contact information, advertising price, etc. The list of ezines website sites should be cut down to which are relating to the target market and ad should be placed in the ones selected which should include all the product advantages if the ad allows that many words.

Recognizing the target market is crucial to any successful advertising and sales campaign. Once it is recognized, they can be reached through different channels like websites, newspapers, magazines, etc. This makes the customer think that he is being directly addressed to. And since the whole approach will interest them, the amount of traffic received in return will be simply overwhelming and the whole effort will be worth it.  

To really stand out from the crowd - http://www.kiss-creative.co.uk 

Why I believe you should think like a Pirate for Business Success

The original title for my book was The Pirate, Gambler and Entrepreneur (which became shortened to The Pirate Entrepreneur when published). This is the introduction to the book and explains why I wrote it, and how I believe that the pirate mindset can be applied in business - the spirited, determined, ambitious and adventurous qualities.


I confess that my inspiration for writing the book came about because I needed an outlet for creativity and emotion. At the time of writing the first draft of this book, my professional life remained my bedrock, however, my personal life was in pieces.

I retreated to gain some inner composure and reflection time. That is when The Pirate Entrepreneur book was born.

The location I chose to write the book was a place called Nash Point in South Wales, just under a hundred miles from the birthplace of the notorious pirate, Bartholomew Roberts (Black Bart).

I hired the keeper’s cottage directly beneath Nash Lighthouse, which was designed in 1832 to mark the sandbanks off the point at the entrance to the Bristol Channel. The decision to build it followed a public outcry after the passenger steamer Frolic was wrecked with heavy loss
of life in 1830.

The lighthouse was ideal because I’ve always felt a great affinity with the sea. I also felt ‘emotionally’ safe there and the location allowed me to draw inspiration for my writing.

For one, solitary week, I looked out to sea, walked the coastline and immersed myself in the mindset of the pirate and drew on my own experiences as an entrepreneur. I read and researched as much as I could on the different character traits of successful entrepreneurs in history, past and present, and delved into the traditional pirate’s mindset.

As I stood looking out at the great expanse of water and its constant changing face, I was reminded that the analogies of business are all around us in life, but no more so when you look at the sea.

Business changes constantly, just like life. It ebbs and flows; it can be calm one minute and a monster the next. Just like business, if it doesn’t evolve, it dies. The sea and its different moods can affect everything in its path; an analogy of business life, if ever there was one.

For me, the pirate epitomizes the spirit of the entrepreneur. I suppose in some way it’s because I’ve been lured by the popular imaginary and stereotypical characters that exist on film. But saying that, I can’t help but love the rebellious, mysterious and determined characteristics that I believe lay at the heart of every pirate.

The mindset of risk and thrill seeking is also a common denominator for both the pirate and the entrepreneur. This mindset is the one of chances, playing the odds, trying to beat the competition. And yes, the ‘gambling’ part of the pirate’s mindset is highly competitive and full
of energy.

The only difference between an addicted gambler and the entrepreneur, in my opinion, is the level of control. The entrepreneur’s mindset, I believe, is very similar to that of the trader and the stock market!

The entrepreneur loves being a ‘leader of men ... and women’ and playing the business ‘game’ at a high vantage point, predicting all the moves. They are very calculated with risk in business, which doesn’t prevent them from losing, it just means they get better odds.

Many entrepreneurs choose to pursue extreme sports in their spare time – take Richard Branson, as a prime example. Successful entrepreneurs like pushing the limits, playing the game of chances.

I’ve tried hard not to stereotype the entrepreneur, as there are always exceptions to the rules, however, there are many successful business men and women who love calculated risk and the ability to ‘feel the fear and go for it anyway’.

This book is NOT a ‘how to’ manual of how to start a business – there are more than enough books on that subject. It was written with the intention of inspiring ‘would be’ entrepreneurs and also to support, encourage and keep the spirits high of those of you who are already ‘sailing on the high seas’ of business.

The Pirate Entrepreneur demonstrates the importance of thinking positively in business and how to use the most powerful thing you have at your disposal – your mind. By learning about the power of the mind, you can tap into that ‘super computer’ that you carry around on your shoulders!

If you would like to learn more about the Pirate mindset and how it can be applied in your business, click on this link to The Pirate Entrepreneur website: http://www.pirate-entrepreneur.com

Promoting Your Brand

Remember the importance of branding. If you haven't already initiated a brand for your company, now might be just the time. Use these simple techniques in the promotion of your special brand

Make your brand as unique as possible. Catch the eye of the public by creating something different- something that people have not yet seen. Instead of doing what has already been done, go the opposite direction and be creative.

Don't forget the legal dangers of copyright infringement related to borrowing or stealing from another firm's design. Although, it is always good to look at colours, use of fonts and competitor brands to get a feel for industry 'formats'.

Display stability. Take time in the development process to establish your brand and accomplish the look you really want. It's better to spend sufficient time in the beginning fine-tuning your design to the desired outcome, rather than to play with it after it's been revealed to the public.

Changing your brand, and all that's involved with it, including colors, slogans, logos, and tag lines, doesn't support an image of reliability and long-lastingness

Stability should be maintained with branding. If you have integrated a brand into your company's marketing, then use it all over the place. It should appear on all of your marketing materials, business cards, web site, and printed items. The same is true for your packaging. Your brand should appear on all of your products. .

Give your brand away to the public with diverse promotional products. You can help your brand to saturate the consumer population by handing out precious, yet low-cost, items. Promotional products encourage possible customers to keep in mind your brand and your gift every time they are used. Consider useful devices such as letter openers, flashlights, first aid kits, and CD cases.

Brands are an extremely effective marketing tool. Make them come alive - think of the brand 'personality' that you want to create (if your brand were a person, what would they look like, talk like, dress like?).

When working with your concept, consider the above to ensure the development of an effective brand.

For more information about marketing tips for small businesses, please visit: KISS Creative Communications at http://www.kiss-creative.co.uk

Multi-level Marketing

Multi-level marketing is a business model where salespersons like sales consultants, distributors, and even franchise owners and independent owners work in harmony to increase the sales of the product, on commission basis.

This is more like a franchise arrangement where the sales of the product depend on the combined effort of each franchise and regional manager. There are multiple levels of people receiving commission. Usually there are seven or more levels. Multilevel marketing is basically a combination of franchise and direct marketing.

This concept started in 1980s when most of the companies started handling the stocking and distribution issues and started compensating all the individuals involved. This increased the interest of each member in promoting sales due to the chance of earning bonuses and since then the Multilevel Marketing companies have taken the responsibility of taking orders, shipping goods, and paying revenue. Things became easier with the transition to Internet. Product promotion, advertising and sales were made online and hence, the whole process began to be known as online MLM.

There are various MLM compensations plans. According to the uni-level or stairway breakaway plans there are two types of distributors involved managers and non-managers. According to the matrix plans, the width of each level in a distributor's group is regulated.

In binary plans, the limit of each level's width has two legs. Commission was paid when both the legs reached a specific target. In elevator scheme, the distributors pay splits after a certain number of units have been paid.

The commissions are paid in two ways, the first says that the commission is paid only if the product is sold and the second one involves paying commission even if the customer just signed-up, it doesn't require the customer to buy anything.

Because of the second method illegitimate MLM or illegal pyramid started to arise. The intermediate members used to make proxy customer sign-ups to receive commission and they used to tempt the participant to buy more products than they can be sold. But as most of these businesses present themselves as legal, precautions must be taken.

It is better to approach businesses that follow the first method of commission, where it's compulsory to make a sale and not just recruiting a customer. Here money isn't paid for customer sign-up at all. MLM marketing is being practiced all over the United States and in hundreds of other countries.

In 1979, Amway Corporation was accused of price fixing. They exaggerated sales claims, while their distributors sold the products at a minimum price. After that, FTC warned all multi-level companies whose commission was based on recruiting and not sales.

In 2006, all the business sellers including MLM organizations were asked to provide customers with thorough information, according to the Business Opportunity Rule introduced by the Federal Trade Commission, so as to save them from deception. Before that many motivating programs were started which hid the truth. Such programs were known as cult programs.

Laws have been made stronger. As a measure, pyramid scheme is banned in most of the countries. All the newly hired salespeople have to bare the cost of initial training and material. They even have to buy a big amount of inventory.

To test the legality of MLM marketing, the 70% rule is being implemented. The members are stopped from over-loading so as to increase their commission. Only when seventy percent of the inventory is sold, order can be made for new material.

For more information about marketing tips for small businesses, please visit: KISS Creative Communications at http://www.kiss-creative.co.uk

Personal Branding For Success

One important part of branding is the image you yourself portray. Developing a likeable personal brand is essential for succeeding.

If you want to rise to the top of your particular arena, you need to first be able to sell yourself to your potential customers. Think about it. Would you rather do business with a person who smiles and comes across as friendly or with one who snarls and ignores you?

The first impression a potential customer receives is from you. Make it a good one. How can you accomplish this?

One: Become an expert source.

Two: Become a great communicator. Research shows communications skill is the top determinant for upward social and professional mobility.

Three: Draft a marketing plan for yourself annually, and review it quarterly. Include specific goals, strategies, action steps, and a timetable.

Four: Develop an 'elevator speech." Within the time that it takes an elevator to travel one floor - about 60-seconds - be able to deliver a succinct description of what you do, how you do it differently, and the benefit it provides.

Five: Build your Rolodex. Make new business contacts and stay in touch with them. Most people with powerful brands have powerful friends.

Six: Balance your individual style with clothing that will appeal to those you are trying to impress.

Seven: Learn good business and social etiquette. Buy elegant personal stationery and send hand-written notes.

Eight: Give something back. Giving your time, talent, and money to charitable causes is a brand-builder especially when it complements your brand strategy. Find a cause you are passionate about.

Your personal brand is one of your greatest business assets. Put as much time and effort into it as you do in branding your product. In the end, if you can't sell yourself, you'll find it nearly impossible to sell your product.

Learn more about Brand Building Techniques by visiting: KISS Creative Communications at http://www.kiss-creative.co.uk